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Reliable information technology (IT)

We use industry specific and user-friendly information technology systems. We pride ourselves in providing our clients with:

  • Direct access to tailor-made comprehensive reports
  • Integrated invoices/statements that can be easily downloaded to and from our IT system
  • Reliable track and trace system that are available 24/7

Efficient track and trace systems

Our track and trace system is available for our clients to access 24 hours a day and 7 days a week. This allows you to monitor the progress of any shipment and follow it from the time of order to the end of delivery.

Talk to us at 03 9329 3155 and learn how we can give you the right tools that will allow you to analyse and control your business.

Our track and trace system is available for our clients to access 24 hours a day and 7 days a week. This allows you to monitor the progress of any shipment and follow it from the time of order to the end of delivery. The team at O’Brien Customs and Forwarding also maintain personal communication with our customers and email weekly tracking reports.

Our customers have complete visibility of their deliveries, whether their good are being transported by sea, air or land. They are given peace of mind knowing they will be kept up-to-date regarding the movement of their goods from start to finish.

Talk to us at 03 9329 3155 and learn how we can give you the right tools that will allow you to analyse and control your business.

Click here for tracking

Timely tracking reports

We maintain a personal communication with you. We email you weekly tracking reports so you can have complete visibility of your deliveries, whether it is transported by:

  • Sea
  • Air
  • Land

We give you a peace of mind knowing you will be kept up-to-date of the movement of your goods from start to finish.

Track and trace system

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