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About O’Brien Customs and

Forwarding Pty Ltd

Your choice for superior freight forwarding, customs clearance and warehouse and wharf transport services in Australia

O’Brien Customs and Forwarding Pty Ltd is a 100% Australian owned company established in 1996. From a family run business, we have experienced considerable growth in the logistics industry and have expanded our operation to include:

Our mission

Our mission is to exceed customers’ expectations in the transport of their goods globally. We deliver value to our customers by providing reliable and efficient logistic solutions.

Our vision

We believe in building a long term relationship with our local and overseas clients alike, by providing accurate and timely delivery of cargo. We are committed to offer an effective logistic solution through value added services, innovative resolutions and professional customer service.

Our values

We pride ourselves in delivering the highest standard of logistics services while maintaining our core values of:

  • Commitment to personal customer service
  • Dedication to create tailored logistics solutions
  • Passion to deliver superior logistics services

Our international logistics management team

Our experienced team of logistics experts and brokers are dedicated to understand your unique business needs. We are always happy to assist you with your logistics requirements. Come and meet us!

Shane O’ Brien

Shane has been in the freight and customs industry for 33 years and a licensed customs brokers for 27 of those years. Prior to starting this business with Jan, he was previously the director of a wharf transport company and also the State Manager of another customs/freight forwarding company. 


Jan O’ Brien
Director /Freight Forwarding Manager

Jan has 34 years experience in the customs and freight industry and has been a licensed customs broker for 27 years. Prior to starting this business with Shane, Jan was the State Manager of another freight forwarding business and has been instrumental in building the forwarding arm of our business to the strong network it is today.


Mark Jackson
Customs Manager

With over 30 years of experience in the customs broking business, Mark has been a licensed customs broker for 22 years. Mark has extensive experience in the application of tariff concessions and a strong background in consulting with DAFF (Quarantine). With a 100% success rate with Australian Customs Service for audits, Mark will ensure that your shipments will be compliant with all regulations and that you are paying the legal minimum amount of duty and GST.


Our advantage over other customs brokerage and international freight forwarding companies in Melbourne

Delivering solution for your unique logistics requirements

There are many other companies offering customs brokerage and international freight forwarding companies in Melbourne, but our clients still choose our services due to our:

Comprehensive range of logistics services

We deliver full range of logistics services for your specific industry needs. We provide the most suitable options for your importing and exporting requirements in Australia and around the globe. Speak to us if you wish to move your goods throughout all the major cities of Australia – Adelaide, Brisbane, Perth, Sydney, Brisbane and Hobart.

Extensive global logistics network

Being a platinum member of the GLN network we have access to professional and reliable agents in 130 countries in Asia, UK, the Americas and Europe.

Prompt and reliable customer service

Our dedicated and experienced staff members are available to ensure prompt and reliable service at all times.

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